MasterTel USA

Managed Detection, Response Containment

We are working in IT services for 18 years. Our Cloud Services Team will help you determine which solution is best.
MasterTel USA

Managed Detection

Other managed detection and response (MDR) benefits essentially tell you of assaults or dubious occasions. Then, at that point, it's dependent upon you to oversee things from that point.

With MasterTelUSA security services, your business is supported by a world class group of danger trackers and reaction specialists who make designated moves for your benefit to kill even the most refined dangers.

We accomplish the work, however you own the choices. This implies you control how and when potential occurrences are raised, what reaction activities (if any) you need us to take, and who should be remembered for interchanges. Week by week and month to month reports let you in on what’s going on in your current circumstance and what steps have been taken to guard you.

MasterTel USA

Response Containment

We do the work, but you own the decisions. This means you control how and when potential incidents are escalated, what response actions (if any) you want us to take, and who should be included in communications. Weekly and monthly reports let you know what is happening in your environment and what steps have been taken to keep you safe.
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We notify you about the detection and provide details to help you with prioritization and response.

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We work with your internal team or external point(s) of contact to respond to the detection.

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We handle containment and neutralization actions and inform you of the action(s) taken.


The landscape of the technology sector is rapidly changing and the tele-communications and IT industries are converging. SMB, enterprise and international customers are looking for a single source to take care of all their network needs.


MasterTel USA supplies Agents, VARs and MSPs with the tools needed to expand your business. By creating a strategic partnership with MasterTel USA, we are providing you with a turnkey business infrastructure to help you go to market fast and effectively.


Our success is not only attributed to our team of subject matter experts and support specialists, but also to our 1000+ vendor relationships worldwide that form our global support and expertise structure.

Our Process

At MasterTel USA, we spend a lot of time understanding your business and analyzing your needs. This process and the ensuing results gains trust and loyalty from our customers.

Discovery Sessions

We engage deeply with our clients for a needs assessment. We review current solutions, interview key decision makers & technology users to fully understand the scope and goal of your technology initiatives.


Technology Design & Consultation

Our solution engineers will then work hand in hand with your client team to design the optimal solution to meet your company's strategic goals and initiatives.


Engagement, Presentation & Adjustments

We then engage with our over 1000+ best of breed technology partners worldwide that can best help us deliver the proposed design enabling us to meet the client timeframes, with the least interruption and most cost effectively.


Agreement & Implementation

We will then meet to review our final recommendations. Once agreement is executed, that's when the real work begins. Our team will project manage each solution to ensure customer satisfaction and then help manage the ongoing relationship with all underlying partners.

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